Do you have the expertise onboard to handle your company technology?

8 Kinds of IT professionals

We live and work in a highly technological universe. And no matter what business you’re in, the need for computers, information systems and advanced technological tools is critical. But with the rising need for technology comes an increased demand for skilled IT professionals to build, develop, manage and implement these tools. As a business owner, it is crucial to be aware of the many different types of IT professionals and which ones you need for your company.

IT Professionals

A vast and continually growing field, Information Technology includes a wide range of jobs for which there are a myriad of skill sets and professional opportunities. While they are all related to technology, each position requires different experience and specialization, education and training. Below is a list of 8 kinds of IT professionals and a description of how they can benefit your company.

1. Computer Systems Analysts

Computer systems analysts are experts in how hardware, software and networks work together. They understand the technological needs of your company and assess the computer systems already in place. It’s their job to make recommendations on improving and maximizing efficiency, to be on top of upgrades and new software, and offer strategies on the type of operating systems that are best for your organization. If your company has a network that is used by employees, even a small group, having a computer systems analyst onboard is a recommendation. If your company is very small, using an independent contractor who works with you on a regular basis can also be beneficial.

2. Information Security Analysts

As we become more reliant on technology in business, the need for security increases exponentially. To ensure the security of a network, companies of all sizes, including ones that serve the government or other types of agencies, should have an information security analyst onboard. It’s their job to plan and monitor the security protocols in place, consistently strategize the challenges that arise and troubleshoot any security breaches.

3. Web Developers

How well does your company’s website navigate for visitors? Does it take too long to load? Do all the pages work and link properly? A web developer can answer these questions and any others that have to do with the programming of your site. While every company needs a website, not everyone needs a full time web developer. Many web developers build or maintain websites on a contract basis and will generally provide their future services on a monthly or as-needed basis once your site is up and running. Of course, if you’re in the website building business, you’ll need several web developers to serve your customers.

4. IT Managers

An IT Manager needs to have two separate skills sets: the knowledge and expertise to run your company’s technology department and the ability to manage others. They are the one responsible for ensuring that all employees are working at maximum capacity on their individual workstations, for setting up new employees in the network and are the one to turn to when something goes wrong. Any company that is working with a network and has multiple workstations should employ an IT manager.

5. Database Administrators

Managing your company’s data is the job of the database administrator. This person has knowledge of database management software and is responsible for protecting your data while ensuring that everyone who needs access to it has it. A database administrator is important for companies that gather and maintain data, whether customer information or sales and product data.

6. Computer Systems Administrators

A computer systems administrator is an essential IT pro that nearly every company needs. It’s their job to ensure that emails, webpages and internal correspondence messaging is always up and running. Many of these folks also have skills and knowledge of telecommunication networking and can be an important asset to a company with multiple offices across the globe.

7. Computer Programmers

Not every company needs a computer programmer. This highly skilled person is responsible for writing code for software programs. Any software programs — whether for calculating sophisticated business data, word processing and graphic design or more complex things like operating systems and database management programs – require the expertise of a computer programmer.

8. Computer Support Specialist

A key to many businesses is the computer support specialist, also known as a help desk technician. When an employee is having trouble with their computer, the computer support specialist is the one to turn to. Their role is to act as back-up to the IT team, who may be tasked with other core computing and networking issues. Usually, computer support specialists have experience with both hardware and software capabilities as they relate to the user. Many medium and large businesses have a team of computer support specialists who work in sync with IT.

Whether you’re a retailer, banker, restaurant, telecommunication firm, public service organization, financial services firm, a technology company or creative services organization, it’s highly likely that your company utilizes technology for business. Businesses of all types need personnel that are schooled, skilled and experienced at putting both hardware and software to its best use and maximizing its capabilities to ensure efficiency, productivity and, ultimately, success.